FirstBank Unveils Superior Facial Biometric Expertise on FirstMobile for Seamless Person Enrollment and Gadget Activation

FirstBank, the West Africa premier {financial} establishment and {financial} inclusion companies supplier has launched a complicated facial biometric expertise on its cell banking application- FirstMobile, together with different thrilling options that features:

•            Facial recognition sign-up and activation

•            Digital bank cards for safe on-line purchasing

•            On the spot bank card activation

•            Versatile wage advances with 3-month reimbursement choices

•            Common enhancements, bug fixes,

These upgrades all purpose to offer clients with a seamless, safe, and environment friendly digital banking expertise.

The brand new facial biometric characteristic allows customers to activate or register on FirstBank’s cell app- FirstMobile securely, utilizing facial verification. This characteristic additionally consists of a complicated anti-spoof detection, to boost buyer account safety and guarantee sturdy safety.

This revolutionary resolution successfully addresses the various wants of shoppers, together with new clients, diaspora clients with out playing cards, people with misplaced or expired playing cards, those that have opted out of card use, in addition to clients going through card verification failures or missing handy entry to card particulars. This characteristic will present seamless entry to important banking companies, reminiscent of fund transfers and invoice funds guaranteeing swift, dependable, and handy transaction processing for all customers.

The newly enhanced FirstBank cell banking platform, FirstMobile, affords a complete array of options and companies designed to offer our clients with a seamless and revolutionary digital banking expertise, regardless of the place they’re on the planet. With these substantial enhancements, customers can simply join and activate the app utilizing simply their face. They will store on-line securely with a digital bank card that’s immediately issued and all the time accessible inside the app. Moreover, clients can activate their new bank card immediately from the app to begin spending instantly. In addition they have the choice to entry wage advances with a handy 3-month reimbursement plan.

“With these new companies now stay on FirstMobile, we’re assured we’ll undoubtedly improve our clients’ digital expertise.” remarked Chukwuma Ezirim, Group Government, E-Enterprise and Retail Merchandise Division, FirstBank. “FirstBank is dedicated to revolutionary methods of delighting our clients in order that they’ll perform their transactions with no stress and with utmost comfort. We perceive the significance of maintaining with the evolving digital panorama, and we’re devoted to offering our clients with cutting-edge options that make banking easier, sooner, and extra accessible. Our purpose is to make sure that each interplay with FirstBank enhances buyer satisfaction and builds long-lasting relationships”

To ship on its promise of gold-standard banking companies, FirstBank stays dedicated to superior revolutionary options and sturdy safe safety measures, to guard buyer knowledge and empower them to transact effortlessly and handle their funds successfully.

About FirstBank

First Bank of Nigeria Restricted “FirstBank”, established in 1894, is the premier {bank} in West Africa, a number one {financial} inclusion companies supplier in Africa, and a digital banking large. 

FirstBank’s worldwide footprints minimize throughout three continents ─ Africa, Europe and Asia, with FirstBank UK Restricted in London and Paris; FirstBank in The Democratic Republic of Congo, Ghana, The Gambia, Guinea and Sierra Leone; FBNBank in Senegal; and a FirstBank Consultant Workplace in Beijing, China. All of the subsidiary banks are totally registered by their respective Central Banks to offer full banking companies.

Apart from offering home banking companies, the subsidiaries additionally have interaction in worldwide cross-border transactions with FirstBank’s non-Nigerian subsidiaries, and the consultant places of work in Paris and China facilitate commerce flows from Asia and Europe into Nigeria and different African nations.

For over 13 a long time, FirstBank has constructed an excellent popularity for stable relationships, good company governance, and a powerful liquidity place, and has been on the forefront of selling digital fee within the nation with over 13 million playing cards issued to clients (the primary {bank} to realize such a milestone in Nigeria). FirstBank has continued to make vital investments in expertise, innovation and transformation, and its cashless transaction drive has been steadily accentuated with nearly over 25 million energetic FirstBank clients signed up on digital channels together with the USSD Fast Banking service by way of the nationally famend *894# Banking code.

With over 43 million buyer accounts (together with digital wallets) unfold throughout Nigeria, UK and sub-Saharan Africa, the {Bank} gives a complete vary of retail and wholesale {financial} companies by way of greater than 820 enterprise places of work and over 280,000 agent areas unfold throughout 772 out of the 774 Native Authorities Areas in Nigeria.

Along with banking options and companies, FirstBank gives pension fund custody companies in Nigeria by way of First Pension Custodian Nigeria Restricted and nominee and related companies by way of First Nominees Nigeria Restricted.

FirstBank’s dedication to Range is proven in its insurance policies, partnerships and initiatives reminiscent of its workers’ ratio of feminine to male (about 41%:59%; and 37% girls in administration roles) in addition to the FirstBank Ladies Community, an initiative that seeks to deal with the gender hole and enhance the participation of girls in any respect ranges inside the organisation.  As well as, the {Bank}’s membership of the UN Ladies is an affirmation of a deliberate coverage that’s per UN Ladies’s Ladies Empowerment’s Ideas (WEPs) ─ Equal Alternative, Inclusion, and Nondiscrimination.

For six consecutive years (2011 – 2016), FirstBank was named “Most Precious {Bank} Model in Nigeria” by the globally famend The Banker Journal of the {Financial} Occasions Group and “Greatest Retail {Bank} in Nigeria” eight occasions in a row, 2011 – 2018, by the Asian Banker Worldwide Excellence in Retail {Financial} Companies Awards.

Considerably, FirstBank’s International Credit score Ranking was A+ with a constructive outlook whereas rankings by Fitch and Customary & Poor’s had been A (nga) and ngBBB+ respectively each with Steady outlooks as at September 2023. FirstBank maintained the identical stage of worldwide credit score rankings because the sovereign; a milestone that was achieved in 2022 for the primary time since 2015.

In 2024, FirstBank acquired notable worldwide awards and accolades. A few of these embrace Nigeria’s Greatest {Bank} for ESG 2024 and Nigeria’s Greatest {Bank} for Corporates 2024 each awarded by Euromoney Awards for Excellence; Greatest SME {Bank} in Africa and in Nigeria by The Asian Banker International Awards; Greatest Non-public {Bank} in Nigeria and Greatest Non-public {Bank} for Sustainable Investing in Africa by International Finance Awards; Greatest Company {Bank} in Nigeria 2024, Greatest CSR {Bank} in Nigeria 2024, Greatest Retail {Bank} in Nigeria 2024, Greatest SME {Bank} in Nigeria 2024 and Greatest Non-public {Bank} in Nigeria 2024 all awarded by the International Banking and Finance Awards.

FirstBank has continued to realize broad acclaim on the worldwide stage with a number of worldwide awards and recognitions acquired to this point in 2025 which incorporates Greatest SME {Bank} in Nigeria 2025 and Greatest SME {Bank} in Africa 2025 by The Asian Banker; Greatest Non-public {Bank} in Nigeria 2025 and Greatest Non-public {Bank} for Sustainable Investing in Africa 2025 by International Finance Awards; SME Financier of the Yr in Nigeria 2025 by The Digital Banker International SME Banking Innovation Awards; Greatest Retail {Bank} in Nigeria 2025 and Greatest {Bank} for Empowering Ladies Entrepreneurs in Nigeria 2025 all by The Annual International Economics Awards.

Our imaginative and prescient is “To be Africa’s {Bank} of first alternative” and our mission is “To stay true to our identify by offering the most effective {financial} companies doable”. This dedication is anchored on our core values of EPIC – Entrepreneurship, Professionalism, Innovation and Buyer-Centricity. Our strategic ambition is “To ship accelerated development in profitability by way of customer-led innovation and disciplined execution”