The Nigeria Customs Service (NCS) on Thursday addressed issues raised by importers and licensed customs brokers over current delays in transmitting Product Certificates for Form M and the B’Odogwu platform.
The service clarified that the glitch didn’t exempt the SONCAP process required for PAAR processing.
Assistant Comptroller of Customs and NCS Spokesperson, Abdullahi Maiwada, defined that the disruption resulted from technical integration challenges in the course of the onboarding of the “Standards Organisation of Nigeria (SON) onto the B’Odogwu platform on July 23, 2025”.
He said that the system-related points briefly disrupted merchants’ means to precisely seize their Form M, PAAR, and Single Goods Declaration (SGD).
He listed the precise challenges, together with restricted area for dealer names, incorrect knowledge formatting, lacking 10-digit product codes, unclear error messages, and issues linking Tax Identification Numbers (TIN) to dealer profiles.
Although NCS resolved the problems inside its personal system, it required additional collaboration to finish the fixes on SON’s finish.
He mentioned, “The Nigeria Customs Service is happy to substantiate that each businesses have efficiently resolved the transmission points.
“Product Certificates and SONCAP paperwork are actually being transmitted seamlessly, and the backlog of affected transactions is being cleared.
“In a bid to continuously support stakeholders, the NCS has rolled out nationwide implementation of the B’Odogwu platform across Zones A, B, C, and D, with trained officers on the ground to provide hands-on technical assistance to traders and licensed agents.”
Maiwada reaffirmed the service’s dedication to transparency, collaboration, and stakeholder engagement.
