FirstBank, the West Africa premier {financial} establishment and {financial} inclusion companies supplier has launched a sophisticated facial biometric know-how on its cellular banking application- FirstMobile, together with different thrilling options that features:
- Facial recognition sign-up and activation
- Digital bank cards for safe on-line buying
- On the spot bank card activation
- Versatile wage advances with 3-month reimbursement choices
- Basic enhancements, bug fixes,
These upgrades all intention to supply prospects with a seamless, safe, and environment friendly digital banking expertise.
The brand new facial biometric function permits customers to activate or register on FirstBank’s cellular app- FirstMobile securely, utilizing facial verification. This function additionally contains a sophisticated anti-spoof detection, to reinforce buyer account safety and guarantee sturdy safety.
This progressive answer successfully addresses the various wants of shoppers, together with new prospects, diaspora prospects with out playing cards, people with misplaced or expired playing cards, those that have opted out of card use, in addition to prospects dealing with card verification failures or missing handy entry to card particulars. This function will present seamless entry to important banking companies, akin to fund transfers and invoice funds making certain swift, dependable, and handy transaction processing for all customers.
The newly enhanced FirstBank cellular banking platform, FirstMobile, provides a complete array of options and companies designed to supply our prospects with a seamless and progressive digital banking expertise, regardless of the place they’re on the planet. With these substantial enhancements, customers can simply enroll and activate the app utilizing simply their face. They will store on-line securely with a digital bank card that’s immediately issued and all the time accessible inside the app. Moreover, prospects can activate their new bank card immediately from the app to start out spending instantly. In addition they have the choice to entry wage advances with a handy 3-month reimbursement plan.
“With these new companies now dwell on FirstMobile, we’re assured we’ll undoubtedly improve our prospects’ digital expertise.” remarked Chukwuma Ezirim, Group Government, E-Enterprise and Retail Merchandise Division, FirstBank. “FirstBank is dedicated to progressive methods of delighting our prospects in order that they’ll perform their transactions with no stress and with utmost comfort. We perceive the significance of maintaining with the evolving digital panorama, and we’re devoted to offering our prospects with cutting-edge options that make banking easier, quicker, and extra accessible. Our objective is to make sure that each interplay with FirstBank enhances buyer satisfaction and builds long-lasting relationships”
To ship on its promise of gold-standard banking companies, FirstBank stays dedicated to superior progressive options and sturdy safe safety measures, to guard buyer information and empower them to transact effortlessly and handle their funds successfully.
About FirstBank
First Bank of Nigeria Restricted “FirstBank”, established in 1894, is the premier {bank} in West Africa, a number one {financial} inclusion companies supplier in Africa, and a digital banking large.
FirstBank’s worldwide footprints minimize throughout three continents ─ Africa, Europe and Asia, with FirstBank UK Restricted in London and Paris; FirstBank in The Democratic Republic of Congo, Ghana, The Gambia, Guinea and Sierra Leone; FBNBank in Senegal; and a FirstBank Consultant Workplace in Beijing, China. All of the subsidiary banks are absolutely registered by their respective Central Banks to supply full banking companies.
In addition to offering home banking companies, the subsidiaries additionally interact in worldwide cross-border transactions with FirstBank’s non-Nigerian subsidiaries, and the consultant workplaces in Paris and China facilitate commerce flows from Asia and Europe into Nigeria and different African international locations.
For over 13 many years, FirstBank has constructed an impressive status for stable relationships, good company governance, and a robust liquidity place, and has been on the forefront of selling digital fee within the nation with over 13 million playing cards issued to prospects (the primary {bank} to attain such a milestone in Nigeria). FirstBank has continued to make vital investments in know-how, innovation and transformation, and its cashless transaction drive has been steadily accentuated with just about over 25 million energetic FirstBank prospects signed up on digital channels together with the USSD Fast Banking service by means of the nationally famend *894# Banking code.
With over 43 million buyer accounts (together with digital wallets) unfold throughout Nigeria, UK and sub-Saharan Africa, the {Bank} supplies a complete vary of retail and wholesale {financial} companies by means of greater than 820 enterprise workplaces and over 280,000 agent places unfold throughout 772 out of the 774 Native Authorities Areas in Nigeria.
Along with banking options and companies, FirstBank supplies pension fund custody companies in Nigeria by means of First Pension Custodian Nigeria Restricted and nominee and related companies by means of First Nominees Nigeria Restricted.
FirstBank’s dedication to Range is proven in its insurance policies, partnerships and initiatives akin to its workers’ ratio of feminine to male (about 41%:59%; and 37% ladies in administration roles) in addition to the FirstBank Ladies Community, an initiative that seeks to handle the gender hole and improve the participation of girls in any respect ranges inside the organisation. As well as, the {Bank}’s membership of the UN Ladies is an affirmation of a deliberate coverage that’s in keeping with UN Ladies’s Ladies Empowerment’s Rules (WEPs) ─ Equal Alternative, Inclusion, and Nondiscrimination.
For six consecutive years (2011 – 2016), FirstBank was named “Most Useful {Bank} Model in Nigeria” by the globally famend The Banker Journal of the {Financial} Instances Group and “Greatest Retail {Bank} in Nigeria” eight instances in a row, 2011 – 2018, by the Asian Banker Worldwide Excellence in Retail {Financial} Companies Awards.
Considerably, FirstBank’s World Credit score Score was A+ with a optimistic outlook whereas rankings by Fitch and Customary & Poor’s have been A (nga) and ngBBB+ respectively each with Secure outlooks as at September 2023. FirstBank maintained the identical degree of worldwide credit score rankings because the sovereign; a milestone that was achieved in 2022 for the primary time since 2015.
In 2024, FirstBank obtained notable worldwide awards and accolades. A few of these embrace Nigeria’s Greatest {Bank} for ESG 2024 and Nigeria’s Greatest {Bank} for Corporates 2024 each awarded by Euromoney Awards for Excellence; Greatest SME {Bank} in Africa and in Nigeria by The Asian Banker World Awards; Greatest Non-public {Bank} in Nigeria and Greatest Non-public {Bank} for Sustainable Investing in Africa by World Finance Awards; Greatest Company {Bank} in Nigeria 2024, Greatest CSR {Bank} in Nigeria 2024, Greatest Retail {Bank} in Nigeria 2024, Greatest SME {Bank} in Nigeria 2024 and Greatest Non-public {Bank} in Nigeria 2024 all awarded by the World Banking and Finance Awards.
FirstBank has continued to realize vast acclaim on the worldwide stage with a number of worldwide awards and recognitions obtained to date in 2025 which incorporates Greatest SME {Bank} in Nigeria 2025 and Greatest SME {Bank} in Africa 2025 by The Asian Banker; Greatest Non-public {Bank} in Nigeria 2025 and Greatest Non-public {Bank} for Sustainable Investing in Africa 2025 by World Finance Awards; SME Financier of the 12 months in Nigeria 2025 by The Digital Banker World SME Banking Innovation Awards; Greatest Retail {Bank} in Nigeria 2025 and Greatest {Bank} for Empowering Ladies Entrepreneurs in Nigeria 2025 all by The Annual World Economics Awards.
Our imaginative and prescient is “To be Africa’s {Bank} of first selection” and our mission is “To stay true to our identify by offering the perfect {financial} companies potential”. This dedication is anchored on our core values of EPIC – Entrepreneurship, Professionalism, Innovation and Buyer-Centricity. Our strategic ambition is “To ship accelerated development in profitability by means of customer-led innovation and disciplined execution”
Olayinka Ijabiyi
Ag. Group Head, Advertising & Company Communications
First Bank of Nigeria Restricted
