Union Bank of Nigeria has reassured its prospects of uninterrupted companies following its merger with Titan Trust Bank Limited.
In an e-mail despatched to prospects on Monday following the announcement of the merger, the lender said that prospects ought to count on no difficulties in accessing their accounts.
In a press release on Sunday, the lender revealed that the method of the merger started with the signing of a Share Sale Agreement in 2021. Under the phrases of the merger, which grew to become efficient Monday, Union Bank has absolutely absorbed Titan Trust Bank’s operations and property. The mixed establishment will proceed to function underneath the Union Bank model, whereas Titan Trust Bank ceases to exist as a separate entity.
In the e-mail to prospects on Monday, Union Bank emphasised that account numbers, debit and bank cards, cheque books, cell apps, and on-line banking companies will stay legitimate and useful. The {bank} confirmed that prospects don’t have to open new accounts or take any particular motion to proceed utilizing present companies.
“The integration means both banks are now one financial institution, offering expanded branch networks, stronger digital platforms, more innovative products, and improved customer service,” the {bank} defined in response to a set of often requested questions.
Titan Trust Bank branches nationwide will likely be rebranded as Union Bank branches from September. Customers of each establishments will be capable to entry their accounts interchangeably throughout all branches and ATMs with out incurring extra expenses.
Union Bank additionally reassured prospects that account officers will stay the identical and that deposits and loans stay absolutely safe, saying that the Central Bank of Nigeria continues to control and supervise the method to make sure buyer safety.
“All funds are completely safe and secure. Loans remain valid under agreed terms, and relationships with account officers are unchanged,” the {bank} added.
While there will likely be no instant adjustments to charges or service situations, the {bank} famous that any future changes can be communicated effectively upfront. For now, prospects are suggested to proceed utilizing their present UnionCellular App, UnionOn-line, or Titan Trust’s digital banking platforms.
Union Bank highlighted a number of buyer advantages from the merger, together with entry to extra branches and ATMs nationwide, stronger digital platforms for sooner transactions, and a wider vary of monetary merchandise similar to loans, investments, and financial savings choices.
The {bank} careworn that the mixing goals to ship “better services, stronger support, and more innovative financial solutions” over time, whereas preserving prospects’ day-to-day banking wants uninterrupted.
