The Federal Airports Authority of Nigeria (FAAN) has cleared ride-hailing platform Bolt to immediately resume operations at airports nationwide following an operational agreement reached between both parties. In a statement issued on Thursday by FAAN’s Director of Public Affairs and Consumer Protection, Henry Agbebire, the authority said the agreement followed……
The Federal Airports Authority of Nigeria (FAAN) has cleared ride-hailing platform Bolt to immediately resume operations at airports nationwide following an operational agreement reached between both parties.
In a statement issued on Thursday by FAAN’s Director of Public Affairs and Consumer Protection, Henry Agbebire, the authority said the agreement followed a dispute that had disrupted Bolt’s airport operations and generated complaints from passengers.
FAAN said the disagreement was rooted in nearly a decade of efforts to address safety, security and accountability concerns surrounding commercial and e-hailing vehicles operating at its airports.
The authority said the concerns included unregulated passenger pickups and solicitation, as well as cases involving drivers operating across multiple ride-hailing platforms simultaneously.
FAAN apologised to passengers affected by the disruption, saying it had reviewed its position and made necessary adjustments following feedback from stakeholders.
The authority also rejected claims that it determines or controls fares, stressing that airport transportation prices existed independently of its operations.
FAAN said its Airport Car-Hire Management and Regulatory System (ACHRAMS) was introduced in response to safety, security and accountability concerns.
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According to the authority, ACHRAMS is an airport car-hire management system and not an e-hailing application, adding that it does not compete with Bolt, Uber or other mobility platforms.
FAAN also addressed criticism over airport taxi fares, saying the rates recently cited in public discussions were neither newly introduced by the authority nor created by ACHRAMS.
It said the fares were largely consistent with rates that had existed previously, but that the system had made them more visible to passengers.
The authority acknowledged that the visibility of the fares had attracted scrutiny, particularly when compared with the lower prices passengers were accustomed to paying on e-hailing platforms.
FAAN said it was also engaging other e-hailing operators and expected the discussions to be concluded “in the coming days,” although it did not disclose the platforms involved.
The authority maintained that its measures were driven by regulatory and security considerations rather than commercial interests, insisting that it had no intention of creating a monopoly in airport transportation.
FAAN expressed appreciation to passengers for their patience and understanding during the temporary disruption and apologised for the inconvenience caused.
