A Kenyan woman was filmed crying inside an electronics shop after allegedly discovering that a phone she had purchased was not genuine.
The incident reportedly happened at a shop along Luthuli Avenue in Nairobi’s central business district.
In the video, the visibly distressed woman sits on the floor and cries loudly as several people gather around her.
Reports claim she removed her blouse during the emotional reaction.
The woman allegedly paid for the phone without properly testing it. She reportedly discovered a problem with the device after completing the purchase.
However, the exact circumstances surrounding the transaction remain unclear.
The shop has not been identified, and the amount allegedly paid for the phone has not been disclosed.
It is also unclear whether the woman received a receipt, recovered her money or reported the matter to the police.
The footage does not prove that the shop deliberately sold her a fake phone. The allegation remains based on accounts shared alongside the viral video.
The incident has renewed warnings for customers to test electronic devices, confirm their authenticity and collect receipts before leaving a shop.
Watch the video below:
