NCC speaks on poor network complaints, reassures Nigerians

The Nigerian Communications Commission, NCC, has addressed the complaints made by Nigerians over the drop in network quality in the country.

The commission, in a statement released by the Commission’s Head of Public Affairs, Nnenna Ukoha, addressed the increasing public apprehension regarding inadequate call quality and network interruptions impacting consumers in various regions of the country.

He noted that maintaining a high quality of Service remains the commission’s primary focus. He also addressed the external factors affecting network performance, such as vandalism, theft of telecommunications infrastructure, frequent fibre cuts, and power-related interruptions.

“The expectation is unequivocal: the industry is now required to provide tangible enhancements, and the Commission will persist in enforcing compliance for the benefit of consumers and the broader economy,” the statement noted.