The Lagos State Ministry of Health has concluded its investigation into a patient experience incident at Randle General Hospital, following a social media report by Mrs Oshodi on August 31, 2026, concerning the treatment of her daughter….
The Lagos State Ministry of Health has concluded its investigation into a patient experience incident at Randle General Hospital, following a social media report by Mrs Oshodi on August 31, 2026, concerning the treatment of her daughter.
The ministry said the investigation established that the patient, Alimat Oshodi, is 21 years old, rather than 13 as stated in the social media post. She first presented at the hospital’s Mother and Child Centre on August 4 as an emergency case requiring immediate medical attention.
According to the Commissioner for Health, Prof. Akin Abayomi, the patient received life-saving emergency treatment under the Comprehensive Emergency Obstetrics and Newborn Care programme at no cost to her family and was discharged on August 11.
The ministry valued the initial emergency care at N75,950, which it said was provided free of charge.
Alimat returned to the hospital on August 27 for follow-up treatment and investigations. The ministry said its Social Welfare Unit provided N5,000 on August 28 and another N13,000 on August 31 to assist with the cost of her subsequent care.
The patient also contributed N10,000, while the total government assistance provided to her reached N93,950, according to the ministry.
The controversy centred on a N13,000 POS transaction after the patient sought a refund of the amount that had already been paid on her behalf by the hospital’s welfare fund.
The ministry said she requested the refund after an NGO indicated it was willing to cover the cost of the investigation. However, she was informed that Social Welfare payments could not be refunded at the hospital pay point under existing procedures.
Abayomi said the investigation found that Lagos State’s social health protection mechanisms had been applied throughout the case to ensure that financial difficulties did not prevent the patient from accessing necessary care.
These mechanisms include the Lagos State Social Health Insurance Programme, hospital-based Social Welfare support and the CEmONC programme.
The ministry said it was also improving payment processes across public hospitals through the rollout of the Smart Health Information Platform and conducting regular audits of fee collection practices.
It rejected the impression created by the social media report that the hospital had deliberately delayed treatment or attempted to extort money from a vulnerable patient, saying the investigation had established that timely support was provided.
The ministry reaffirmed its commitment to ensuring that financial hardship does not become a barrier to emergency healthcare in Lagos.
